Privacy Policy

1. An overview of data protection
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data are all data with which you can be personally identified.
Data collection on this website
Who is responsible for the data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the „Information about the responsible party“ section of this privacy policy or in the Legal Notice (Impressum).
How do we collect your data?
On the one hand, your data is collected when you communicate it to us. This can be, for example, data that you enter in a contact form or when signing up for a newsletter.
Other data is collected automatically or after your consent by our IT systems when you visit the website. These are primarily technical data (e.g., internet browser, operating system, or time of the page view).
What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior, process orders in our shop, or send you requested information via email.
2. General information and mandatory information
Responsible party (Controller)
The responsible party for data processing on this website is:
XCONTOR GmbH
Bernstorffstr. 99
22767 Hamburg
germany
Represented by:
Marco Bollow
Contact:
Email: office[at]xcontor[dot]com
Website: https://xcontor.com/
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us. You can recognize an encrypted connection by the browser’s address line changing from „http://“ to „https://“ and by the lock symbol in your browser line.
3. Data collection on this website
Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address
This data is not merged with other data sources. The basis for data processing is Art. 6 (1) (f) GDPR (Legitimate Interest).
Cookies
Our website uses „cookies.“ Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases.
Shop System (WooCommerce)
We process your data to fulfill our contractual obligations to our customers (Art. 6 (1) (b) GDPR). This includes processing your contact details, order details, and payment information for the purpose of processing your purchases in the XCONTOR shop.
4. Email Marketing and Newsletter (Brevo)
We use Brevo (formerly Sendinblue) for sending newsletters and transactional emails (e.g., order confirmations or download links). The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.
Data processing:
When you subscribe to our newsletter or purchase products, the data you enter (e.g., email address) is stored on Brevo’s servers. Brevo allows us to analyze how our newsletters are opened and used.
The processing is based on your consent (Art. 6 (1) (a) GDPR) or our legitimate interest in efficient customer communication (Art. 6 (1) (f) GDPR).
Data Processing Agreement (DPA):
We have concluded a data processing agreement with Brevo, in which we obligate Brevo to protect our customers‘ data and not to pass it on to third parties.
5. Downloads and AI-Supported Services
Document Downloads
If you download documentation, manuals, or „How-tos“ from our site, we may log the access (IP address and time) to ensure the security of our infrastructure and to improve our technical resources.
AI and API Services
XCONTOR specializes in software components and AI-driven development. If you use our integrated AI tools or APIs, your input data may be processed via secure interfaces. We ensure that no personal data is transmitted to AI providers unless it is technically necessary and legally covered by a data processing agreement.
6. Plugins and Tools
Google Web Fonts
This site uses web fonts provided by Google for the uniform representation of fonts. To protect your privacy, we strive to host these fonts locally so that no connection to Google servers is established. If a connection to Google servers is technically necessary, it is based on Art. 6 (1) (f) GDPR (Legitimate Interest in a consistent presentation).
7. Your Rights
You have the right at any time and free of charge to:
Request information about your stored personal data.
Request the correction, blocking, or deletion of this data.
Revoke your consent to data processing.
Lodge a complaint with the competent supervisory authority.
To exercise these rights, please contact us at the email address provided in the Legal Notice.